The Birthday Rule!

For sure we are going to have a lot to talk about this year. One of those topics is about “The Birthday Rule”. Directly speaking, this will pertain to those that have Medicare Supplements and individual drug plans. It is not really so much of a factor for those of you that have Medicare Advantage Plans (MAPDs).
Be sure to get your pre-appointment paperwork back ASAP. We are working hard on getting that in so that I can remain compliant and we have no problems.
Second, be sure to get your appointment scheduled.

Lastly, if you lost your pre-appointment paperwork, you can print a copy, sign it, and mail it back in your own envelope. We must have that ASAP.

Regina will be back beginning on Tuesday and we will be beginning calls to schedule appointments in a few days. We cannot schedule you without your paperwork being in.

See you soon.

 

Todd

Medicaid / ACA / Kynect Update for 6/14/2023

Dear Friends; 

Hey there. I felt a need to get this out to a few hundred people who I have helped in the past with Medicaid or exchange plans on Kynect.com. It is going out by both email and text message in some cases.

Yes, I am sure some of you probably no longer have plans on the exchange. If that is your case, i apologize and please disregard this intrusion. I am just trying to help of course.

There is so much turmoil in the marketplace right now with the ending of Medicaid expansion. I estimate 10’s of 1,000’s of Medicaid beneficiaries in KENTUCKY are affected. We have to be patient right now.

If you think you are about to lose your Medicaid, please contact me ASAP so we can schedule time to speak (or simply go HERE! to schedule your own appointment)

Below are six items I need EVERYONE to do to keep us all squared up as we move forward.


ITEM 1 – SAVE MY CONTACT INFORMATION in your phone. From your phone simply go to http://www.popltodd.com and click the green “SAVE CONTACT” button. That will save me to your phone and you will know it is me when I call you. Please share your contact information then as well so I can save you back and will know when you call me. This will be crucial during this fall’s annual enrollment.

ITEM 2 – PAY YOUR FIRST MONTH PREMIUM. I am happy to help. If you will call me, we can probably do this over the phone.

ITEM 3 – COMPLETE ANY REQUIRED REQUEST FOR INFORMATION (“RFIs”). In many cases the state requires one of two proofs. A “Proof of Loss of Credible Coverage” or a “Proof of Income”. It is very very important that you get these in immediately if requested. Do no do this the night before the deadline. This will severely impact your case potentially.

ITEM 4 -SET UP YOUR INSURANCE PORTAL LOGIN. Ambetter and Caresource both have account portals for you. You usually can create an account there with just your membership ID number and your contact information. Simply go to;

ITEM 5 – PICK YOUR PRIMARY CARE PHYSICIAN. While in your membership portal for sure you are able to “Find a Provider” or “Find a Doctor” and select them as your PCP. Call me if you need help.

ITEM 6 – GYM, DENTAL, VISION BENEFITS. With your membership card, call your insurer to inquire about your fitness benefits. Very cool. Also make sure you do everything in-network. So, see me if you need me to help you find vision or dental providers. I am happy to help.

 

That’s it. Drop by https://toddoldfield.com/testimonials/ (Above) to read the 100+ testimonials about the work I do and if I helped you, please leave me your own testimonial.

Regards.

Todd

What is Popltodd.com?

Please do visit http://www.popltodd.com and save my contact record on your phone.

It’s really simple. When you get to the site from your phone, you will see a green button to save my contact record to your phone. Click save.

This is all my contact information, social media links, and a nice pic of me on your phone as my contact record.

I need you to do this so that you have me in your phone always and will be able to differentiate me from spammers. If you do not save me in the phone and have spam blocker, I will not be able to reach you.

This was a real problem this year. Many of you I called for our scheduled appointment and you never received my call which threw my schedule off.

Please do this now so you will know when Regina or I am calling, AND, that it is truly us, AND, that it is safe to take a call from us. Remember, these annual calls are for you, not me. This year almost 20% of you had to change your plan. I know most of you are very happy with what you have (I do my job well), but we still had to change a bunch so they had the best plan for them for 2023. The calls I do are for you, not me.

Annual Review Appointment Scheduling 2022

Hello All.

It’s time to schedule your annual Medicare / Kynect / ACA review. Remember, this is for YOU; not me. We need to make sure always that you have the best plan for YOUR needs.

You may schedule your appointment 1 of 3 ways.

  • OPTION 2 – You can call Regina and she will schedule your appointment for you (she is out having surgery today (Friday) so she will return calls on Monday. Call her at 859.800.7774 extension 1 (If her voice mail is full, she will call you)
  • OPTION 3 – Wait and Regina will call you when she can.

I advise picking option 1 or 2. We have 350 more appointment slots only, and that many appointments to schedule. Do not wait!!!!

I do not want you to be overlooked.

And please, do not forget to drop by www.popltodd.com and save my contact information. See you soon, God Bless!

Todd

 

 

 

 

 

 

Tip – Copays Charged…

One thing I hate more than anything is surprises. Especially when it comes to financial expense. I recently heard from a dear client who was upset and complaining about a co-payment he would be paying today for a CT Scan (“Cat Scan”). The co-payment was going to be $295 and that seemed outrageous to him.

You should know this is a Medicare Advantage plan member; not ACA. He actually said he thought the copay was $311 and that number is not even within the range of allowable co-pays…. so I was concerned.

I called his insurer to see if I could figure out what was going on. The CSR was very helpful and actually took a few moments to pull up his Summary of Benefits and Evidence of Coverage. This was wise since I was sitting on my end looking at the Summary of Benefits and would have nailed her if she misspoke. For his plan, under Diagnostic Tests, it showed that co-pays would be anywhere from $40-$295. This would include CT Scans. A CT Scan is a diagnostic imaging test.

So, bottom line, the $295 was within the acceptable guidelines under the plan. So, at this point, I inquired about how that amount is calculated; who decides what a co-pay should be for a particular item. The answer according to the CSR; it’s up to the provider. She explained that a provider has a price for a product or service (that makes sense) and they; the insurer, negotiates a lower price, which is the amount that the insurance company will pay, and then the provider sets the copay for that item; probably based upon market averages, I would guess.

In this case, the procedure without insurance would cost about $725. That’s what the doctor would charge if someone came in without insurance. The insurance company has negotiated that rate down to $311. That is the amount that they will pay the provider. And the provider has decided on a $295 co-payment from patients. So, all in all the provider is collecting $605 for the procedure instead of his normal $725 he/she would like to get.

In Medicare Advantage plans, benefits “OVERALL” must equal or beat those offered under original Medicare parts A and B. That does not mean each line item for each service should equal or beat the benefits offered under Medicare.

In this case, I just do not feel the plan offers patients much value. It does not mean that the plan is a bad one or anything, but on this item, it just does not help. If Medicare approved (as only an example) a cost for that procedure of $700 then without the plan and using only original Medicare benefits, a patient might be expected to pay 20% of that charge, which would only be $140… or half of the $295 co-pay he is paying by having an insurance plan.

Sometimes it works out like this. Other times, you save a bunch. For instance, let’s say you had a one night stay in a hospital. Well, under original Medicare, you would pay the first $1,300+ of that bill before Medicare took over. Under these types of plans, you would pay your nightly copay; $250-$300. So, in this case, you would save $1,000-$1,050.

Get it?

Overall by the end of the year, and in talking to 100s of clients, they usually find that these plans save them some money.

 

Todd

 

Tip – Call the TOLL-FREE # on your Insurance Card. It’s there for a reason.

Inevitably each year there are a number of problems that come up with clients where they receive bills they were not expecting. Nearly 100% the time the problem can be traced back to the same problem; the client screwed up. That’s the only way I know to say it. Nearly every time they went somewhere, received some service or treatment, and never gave any thought to if the procedure or treatment was covered, or if the person performing the procedure or treatment was “in-network” or not. Folks, whether you are in an HMO or a PPO or an RPPO, it’s ALWAYS important to talk to your insurance company about ANY procedure or treatment you need done. It’s also important that you whip out those insurance cards every time you see your doctor or service provider. AND, be sure that you ask new doctors or providers the right questions. Do NOT ask them, if they “take ________ insurance”. They will always be happy to take your insurance card, and file the claim it seems. They do not necessarily care though if the company pays the claim or not. If they do not collect the money from the insurance company, they know they can later bill you for it. You were the one that received the treatment or service. Right? What you want to ask them always is if they are “”in network” for ______ insurance.” That’s the question to ask. And, make sure that your doctors are using “in network” options on all your tests, labs, etc.

I have had a difficult case this year where the client did most everything right, but STILL ended up receiving bills he was responsible for. He visits the doctor about every 90 days for blood work. He did the right thing by asking the doctor to use Labcorp for his blood draws, and the doctor even wrote that on his referral. It says it really clear… “Labcorp” and then has their provider number right there on the referral. A couple of months after he had the blood draw he received a bill for like $95. After 20 hours of research on my part I think I figured out what happened. The doctor intended for Labcorp to do the blood draw… and they did, BUT, the analysis work that was done on the blood ended up being done as a hospital service by the hospital that is over this doctor’s practice. And because the blood was analyzed by the hospitals people, it was due a $95 copay. The client did everything right I feel. He told the doctor he needed Labcorp to do the blood work. And they did. But, I think either the doctor or the hospital messed up when they did the work. Either the doctor only indicated that the blood was to be drawn by Labcorp and no instructions on where to process it, or the hospital just billed incorrectly. Either way, it was a mess. And, still to this moment, my client is stuck with this bill. I am telling you now guys; always, always, always be specific about the services and treatments and providers you are using. If you are not, you will get bills from time to time, and if you are like me, you just HATE these sorts of surprises. Call the numbers on the back of your cards and verify where and how to get all your procedures and services and treatments performed BEFORE you receive them. That is the best advice I can ever offer.

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