Medicaid

The below is taken from the Cabinet of Health and Family Services (CHFS). It is important to remember that there is no such thing as an expert insurance agent on this topic being that Medicaid is not an insurance, but rather, a government program.

That being said, I work with many Medicaid beneficiaries every year. Sometimes, it is just to get them connected up with a Medicaid representative so that they can take an application to determine eligibility and in other times it is to intervene in some matter to help help a client get a problem resolved concerning their case.

FROM CHFS

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide healthcare for eligible, low income populations.  These populations include children, low-income families, pregnant women, the aged and disabled. Eligibility for these groups is determined by a number of factors, including family size, income​ and the Federal Poverty Level (FPL). Eligibility for people who receive Supplemental Security Income (SSI) and the aged, blind or disabled, are based on additional requirements such as income and resource limits.

Medicaid offers a number of different Programs and Services depending on the type of Medicaid you are eligible for and your particular medical needs.

If you are a Medicaid member or are interested in applying for Medicaid, please click on the Members button above. ​

Questions?

Members

Apply for Medicaid online – kynect
kynect benefits
kynect resources
Contact your local Department for Community Based Services office – (855) 306-8959
Cabinet for Health and Family Services Ombudsman  (877) 807-4027
Fraud and Abuse (800) 372-2970
KY Relay- 711
KCHIP – (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services – (800) 635-2570
Medicare – (800) 633-4227
Social Security Administration – (800) 772-1213

Providers

Online Fee For Service Provider Information – KYMMIS Provider Relations
Fee For Service Billing Questions – Gainwell Technologies – (800) 807-1232; Email Provider Inquiry  ​
Provider Questions – (855) 824-5615
Provider Enrollment or Revalidation – (877) 838-5085
KyHealth.net assistance – KY EDI Helpdesk – (800) 205-4696
Fraud and Abuse – (800) 372-2970
General Questions – DMS Issues
Website Questions – CHFS DMS Webmaster
Pharmacy Questions – (800) 432-7005
Pharmacy Clinical Support Questions – (800) 477-3071
Pharmacy Prior Authorization – (800) 477-3071